The Group’s management systems are maintained to a high standard through management review and internal auditing. A supplier audit programme is in place to identify opportunities for continuous improvement.

The programme is conducted by way of questionnaire and includes questions regarding the health, safety and environmental credentials of the supplier. Where it is commercially advantageous the quality and chain of custody management systems are externally certificated to ISO 9001, with Sitaco Poland and certificated branches in the UK achieving continued certification in 2015.

Corporate responsibility report